ServiceNow Quick Tip Videos (Please note that these videos are no longer being updated and include some older information.) Themes and Tabbed Forms (0:32) How to Get to Email (0:22) Show Email Details (0:33) Work Notes (0:49) Select a Category for a Knowledge Article (0:33) Follow an Incident (0:36) Connect Sidebar and Chat (0:57) Create Favorites from Filters, Menu Items, & Reports (2:05)