The following materials reflect the user interface changes implemented in the IT Service Provider Toolkit on February 16, 2017. Additional documentation and simulations will be added as they become available. See the ServiceLink User Interface - Overview of Changes page for information on what changed in ServiceLink with the user interface upgrade.
For information and instructions on using ServiceLink, Change Management, Knowledge Management, Problem Management, CMDB and CSDC, see the ServieLink User Resources page.